New Clients

NEED HELP RIGHT NOW? call OUR crisis hotline: 800-344-5818

New Clients

The first time you come in, you’ll see an outpatient counselor who will listen to your story and talk about the best way to help you. You’ll be scheduled for a follow-up appointment before you leave.


Call to schedule your first appointment.
740-454-9766: Muskingum County
855-231-0502 toll-free: Coshocton, Guernsey, Morgan, Noble or Perry County

Information you'll need when you call


  • Name of person who needs the appointment

  • Name and Social Security number of legal guardian or parent if appointment is for a child under 18

  • Reason for the appointment

  • Current address

  • Best phone number to call you

  • Social Security number

  • Birth date

  • Type of insurance (Medicaid, Medicare or private insurance)

Have your insurance information ready


  • Name, birth date and Social Security number of policy holder

  • Member ID number

  • Group number

  • Phone number on insurance cared for Mental Health Benefits


Payor sources that Allwell accepts


  • Medicaid: including CareSource, Molina, Paramount Advantage and UHC Community Plan (formerly Unison)

  • Medicare

  • Insurance/Managed Care

  • EAP (Employee Assistance Programs)

  • Sliding fee schedule is available for those without insurance coverage (based on income)



Types of mental health providers


Allwell’s trusted team of specialists offers expertise, compassion and respect. All our providers are licensed by the State of Ohio.

The mental health provider you are scheduled with will have one of these types of licensures:


Psychiatrist
A psychiatrist is a physician (M.D. or D.O.) who specializes in mental health. A child psychiatrist specializes in treating children and teens. Psychiatrists can:

  • Diagnose and treat mental health disorders
  • Provide psychological counseling (also called psychotherapy)
  • Prescribe medication

Certified Nurse Practitioner (CNP)
This advanced psychiatric mental health nurse is a registered nurse with training in mental health issues. A psychiatric mental health nurse has a master’s degree in psychiatric mental health nursing. Mental health nurses can:

  • Vary in the services they can offer, depending on their education, level of training, experience and state law
  • Assess, diagnose and treat mental illnesses, depending on their education, training and experience
  • Prescribe medication

Psychologist
A psychologist is trained in psychology, a science that deals with thoughts, emotions and behaviors. Typically, a psychologist holds a doctoral degree (Ph.D., Psy.D. or Ed.D.). A psychologist:

  • Can diagnose and treat a number of mental health disorders, providing psychological counseling, in one-on-one or group settings
  • Cannot prescribe medication, unless he or she is licensed to do so
  • Will work with another provider who can prescribe medication, if needed

Licensed Professional Counselor (LPC)
A LPC normally has a master’s degree and provides many of the same services as a LPCC. However, a LPC practices under the supervision of an experienced LPCC.

  • Are not licensed to prescribe medication
  • Will work with another provider who can prescribe medication, if needed

Licensed Professional Clinical Counselor (LPCC)
Training required for a LPCC may vary by state, but most have at least a master’s degree with clinical experience. These counselors:

  • Provide diagnosis and psychological counseling (psychotherapy) for a range of concerns
  • Are not licensed to prescribe medication
  • Will work with another provider who can prescribe medication, if needed

Licensed Social Worker (LSW)
A LSW is trained specifically in mental health, providing many of the same services as a LISW. However, a LSW practices under the supervision of an experienced LISW and is not required to have a master’s degree. A LSW:

  • Is not licensed to prescribe medication
  • Will work with another provider who can prescribe medication, if needed

Licensed Independent Social Worker (LISW)
A LISW is trained and experienced specifically in mental health and must hold a master’s degree in social work (MSW or MSSW). A LISW:

  • Provides assessment, psychological counseling and a range of other services, depending on their licensing and training
  • Is not licensed to prescribe medication
  • Will work with another provider who can prescribe medication, if needed